Posted by: Competing In A Borderless World | October 29, 2011

Dealing with Different Leadership Styles: The Importance of Communication

“Dealing with Different Leadership Styles,” in the Nassau Suite at 4 pm, is mentoring session, with a mentor at each table. The speaker, Charlotte A. Lee, is the Lead Consultant of the New York office of DBM, one of the world’s largest outplacement firms, with 200 offices in 85 countries. In this role she is responsible for a team of consultants who deliver career transition services to senior executives in a variety of industries including financial services, consumer, media and professional services. Prior to her role at DBM, Ms. Lee worked as a management consultant specializing in strategic planning, organizational development and marketing and served as a career coach to senior executives. She was the Vice President of Business Development at the National Executive Service Corps. and generated half of the new business consulting assignments as well as led teams on assignments for a number of not-for-profits and served on the strategic planning team of NESC.

Lee told the full conference room, I’m here to teach you two things: who you are, and how to communicate about this. Having a great set of credentials is fabulous but if you don’t have excellent communications skills it’s very hard for you to advance. Communication and networking, with a solid set of core competencies, and you will do very well. On communication and leadership side – I think all of us can work on this and I do all the time. I have two coaches; just because I am a mentor does not mean I don’t need it as well. We all need it. The communications piece will become more and more important – more people with degrees, with core competence. What will differentiate you is your communication and leadership skill.

There are four kinds of people – feelers, intuiters, sensers, thinkers. Feelers speak with many people and make a decision upon their input. They go around and ask everybody, did you read that book, what did you think? Very common in the non-profits. Intuiters make quick decisions based on intuition. If intuition is good, you make judgment calls quickly and they are right. Thinkers are what they sounds like. Spend a lot of time analyzing, a lot of time looking at it from a lot of different ways. Sensers have a little bit of information, enough to make a decision and move forward. Some environments it works well. But not all.

An audience member asks: is it possible to change from one to the other. Lee responds, no – people don’t change. You can modify your behaviors, but you don’t change. But modifying behaviors is quite good. Another member of the audience asks a question – can you be a little of each of them? Lee replies, yes – we all are. It’s a question of weight. Everyone is everything. But there’s a dominant trait. You can bring in pieces of each one depending on the situation you are in.

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